Cloud Server outage for customers on head25

Expected resolution: 26 Aug 2016, 15:00 UTC
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Issue status: Resolved Date:

26 Aug 2016
15:14 UTC

Posted by:

Bytemark Engineer

At 15:30 head25 crashed again.

All VMs are now back running again and have been split between head25 and head18. We currently believe that the problem lies with the VM platform itself and how it interacts with one of the guests. We don't believe there is a hardware issue.

Apologies again for the inconvenience.

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