27 Oct 2016
10:43 UTC
Ian Chilton
We have identified the customer who was the target of the attack and will be following up with them.
27 Oct 2016
09:02 UTC
Ian Chilton
We've now established that this was a big inbound denial of service attack to a VM on that head. We're investigating further.
27 Oct 2016
08:35 UTC
Ian Chilton
We can see that VMs on BigV head10 were unavailable briefly between 07:58 and 08:02 this morning.
Neither the VMs nor the underlying hardware show any signs of issue or rebooting and we are not seeing anything obvious in the logs - the VMs just appear to have been randomly unavailable to the outside world for a few minutes and then started working again.
We'll keep digging in to this to try and understand what happened.