Core router replacement, York

Expected resolution: 4 Nov 2016, 03:00 UTC
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Issue status: Resolved Date:

4 Nov 2016
03:35 UTC

Posted by:

Nat Lasseter

This work is now complete. The new router is in and handling traffic happily, marking a significant increase in the capability of our core network.

Issue status: Investigating Date:

4 Nov 2016
01:45 UTC

Posted by:

Nat Lasseter

As part of this work, we have just had an unintentional outage which will affect all York hosting customers caused by a configuration error.

This was caught quickly and has already been resolved. Connectivity should already be restored.

Issue status: Investigating Date:

3 Nov 2016
21:39 UTC

Posted by:

Nat Lasseter

As part of the ongoing upgrades to the core network that underpins all of our connectivity, we'll be performing the second of the two "core router" replacements in York, beginning on this Thursday evening (3rd of November) at around 22:00 GMT/UTC.

During this window, cr1.yrk will be replaced with cr3.yrk. As before, we will be phasing this device-in slowly, and as a result, there should be very little danger to site resiliency or latency to other networks, and the vast majority of customers should not expect any outage.

There are a small number customers with special, single-homed services that are connected to this router whom will have already been notified to on when we intend to switch over those services.

If you have any queries regarding this work, please feel free to get in touch via the usual support means.

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