4 Nov 2016
03:26 UTC
Bytemark Engineer
All heads have been reconnected to the brain and normal status should have resumed. Please contact support if you notice any ongoing issues from here on.
4 Nov 2016
03:06 UTC
Bytemark Engineer
Servers on another head (head55) will have been rebooted, most affected heads are now reconnected to the brain and should be controllable to the panel now, two heads remain unconnected.
4 Nov 2016
02:34 UTC
Bytemark Engineer
Machines that were previously offline due to this issue should now be back online or coming back online. Affected servers that can not be operated on through the control panel are still experiencing an issue that we are working to resolve.
4 Nov 2016
02:15 UTC
Nat Lasseter
As a result of the errors made during the Core router replacement, the York BigV heads have become disconnected from the brains which control them.
A small number of machines have also gone down, but for all it will not currently be possible to restart or change them through the panel.
We're working to resolve this ASAP.