Loss of networking to VMs on head13

Expected resolution: 18 Nov 2016, 10:48 UTC
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Issue status: Resolved Date:

22 Nov 2016
11:14 UTC

Posted by:

Jamie Nguyen

We have not seen any further network outages on head13, but will continue as always to ensure our network is resilient as possible against distributed denial of service attacks.

Issue status: Investigating Date:

21 Nov 2016
15:49 UTC

Posted by:

Jamie Nguyen

We have not seen any further network outages on head13, but will continue as always to ensure our network is resilient as possible against distributed denial of service attacks.

Issue status: Investigating Date:

18 Nov 2016
10:37 UTC

Posted by:

Nat Lasseter

Hello all

Over the last two days some of you may have notices a couple of short outages, at 0830 on 17-11-2016 and at 0500 on 18-11-2016, each lasting no more than 20 minutes.

This was caused by a DDoS attack aimed at one particular host on this head, and seems to have caused disruption only to virtual machines running there.

We are currently working with the affected customer to quarantine and resolve this issue, and ultimately stop this attack.

Thanks

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