20 Mar 2017
17:18 UTC
Tom Hill
Our upstream VoIP provider have given us the all clear, and calls appear to be flowing reliably once more.
Thank you for your patience,
Tom
20 Mar 2017
16:49 UTC
Tom Hill
Hello,
Our VoIP provider has identified a problem affecting both inbound and outbound phone calls, to our support lines. They are working to resolve the problem, but in the mean time you might find that calls to Bytemark support ring-out.
If you have an urgent issue, and cannot get through, please email support-urgent@support.bytemark.co.uk. As usual, such email requests will be dealt with urgently.
Thank you for your patience,
Tom