10 Apr 2017
09:54 UTC
Jamie Nguyen
Unfortunately, due to an SSL issue with part of our central database cluster, we're facing some issues with our ticketing system!
You may have received some bounces earlier today if you tried to email us. Those bounces should be fixed now so we should now be receiving your emails. If you had a bounce earlier, please do email us again or contact us by phone at +44 1904 890 890
This has been resolved. Sorry for the inconvenience!
10 Apr 2017
09:50 UTC
Jamie Nguyen
Unfortunately, due to an SSL issue with our central database cluster, we're facing some issues with our ticketing system!
You may have received some bounces earlier today if you tried to email RT. Those bounces should be fixed now so we should now be receiving your emails, but we may not be able to attend to your emails until this issue is resolved.
If you have an urgent issue, please do phone us at +44 1904 890 890 and we'll be more than happy to assist. Sorry for the inconvenience!