Cloud Servers being investigated and restarted

Expected resolution: 11 Apr 2017, 11:00 UTC
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Issue status: Resolved Date:

11 Apr 2017
10:45 UTC

Posted by:

Matthew Bloch

All Cloud Servers are now booted, and we the immediate issue is resolved.

Issue status: Investigating Date:

11 Apr 2017
10:24 UTC

Posted by:

Matthew Bloch

Over 80% now.

Issue status: Investigating Date:

11 Apr 2017
10:09 UTC

Posted by:

Matthew Bloch

We're over 66% now so have brought the resolution time forward.

Issue status: Investigating Date:

11 Apr 2017
09:49 UTC

Posted by:

Matthew Bloch

32% of VMs have now been restarted, I've updated the estimated resolution time accordingly.

Issue status: Investigating Date:

11 Apr 2017
09:33 UTC

Posted by:

Matthew Bloch

We're experiencing some instability on Cloud Servers in our YO26 data centre; this started some time around 9am. At present all cloud servers in the York data centre are being rebooted.

Please raise a ticket if your server isn't behaving, and even if we're already working on the issue, we'll keep you appraised of its status.

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