10 Jul 2017
23:57 UTC
Nat Lasseter
This work is now completed and DC resiliency has been returned to normal.
If you believe you have any lingering issues relating to this work, please contact support in the usual manners.
https://www.bytemark.co.uk/help/
10 Jul 2017
23:03 UTC
Tom Hill
We're over-running at the minute, due to some particularly unhelpful rack rails. The router is racked now, booting successfully, and we're now proceeding to re-patch it into the network.
Once links are re-established, we'll begin drawing traffic over the router again.
10 Jul 2017
22:11 UTC
Tom Hill
We've finished moving traffic away from the router in question, and will be physically relocating it momentarily.
10 Jul 2017
21:16 UTC
Nat Lasseter
This work is beginning now.
10 Jul 2017
20:36 UTC
Tom Hill
Beginning in approx 30 minutes (22:00, UTC+1) we will be moving all customer traffic away from one of our two aggregation routers in the York YO26 data centre, in order to move it to another rack.
This work is not expected to incur any customer outages, but it does mean that many services will be running without a resilience router for the period.
Including moving the device (physically) we expect this to take between 90 & 120 minutes.
We will be monitoring all customer support methods closely, and should you experience any untoward trouble, please do get in touch.
Further status updates will be posted to this page as we progress.