Bytemark Panel:

Expected resolution: We are currently investigating.
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Issue status: Resolved Date:

11 Jul 2017
14:23 UTC

Posted by:

Timothy Frew

Thanks for your patience with this issue - Our team has now resolved the issue.

All customers should no longer be affected, if you find that not being the case for you then please get in touch with the support team.

Issue status: Investigating Date:

11 Jul 2017
14:18 UTC

Posted by:

Timothy Frew

We've been made aware of an issue in relation to the Bytemark Panel not actioning requests to servers (e.g. shutdown, restart etc.). Reports are indicating console access to virtual machines is also affected.

Bytemark CLI users can still access serial console but cannot shutdown servers and other commands such as that.

We apologise for any inconvenience caused, we'll keep this post updated regularly on progress.

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Issue still not addressed? Please contact support.