14 Aug 2017
15:05 UTC
Paul Cammish
Everything has been returned to normal, and the Bytemark Panel at https://panel.bytemark.co.uk should be working normally again.
If you are still experiencing any issues, please contact the support team via the methods at https://www.bytemark.co.uk/help/
14 Aug 2017
14:51 UTC
Paul Cammish
Our phone lines are working normally again now, and incoming calls to our support number 01904 890 890 are fine again.
Some users may still be experiencing problems logging into the Bytemark Panel, however we expect this to be resolved shortly.
14 Aug 2017
14:41 UTC
Paul Cammish
We are experiencing a short outage of a few internal services at present, including the Bytemark Panel at https://panel.bytemark.co.uk and internal phone system, due to an unintended network configuration error.
We don't expect any customer services are be affected at this time, and everything should be working normally again soon.