Some Cloud Servers in Manchester may be down.

Expected resolution: 12 Nov 2017, 13:45 UTC
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Issue status: Resolved Date:

12 Nov 2017
13:19 UTC

Posted by:

Paul Cammish

This issue is now resolved, and all Cloud Servers should be back up as of 13:05.

The affected head had an operating system crash, and has been taken out of service until it can be fully checked out.

As always, if you are still experiencing any issues, or your Cloud Server has not started, please contact us and let us know.

Issue status: Investigating Date:

12 Nov 2017
12:55 UTC

Posted by:

Paul Cammish

At approximately 12:45 today we received an alert to let us know that 'head2' which at the time contained around 100 Cloud Servers in our Manchester data centre was not responding.

We are looking at this now, and expect all effected Cloud Servers to be back up again shortly.

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Issue still not addressed? Please contact support.