Issue adding cards in the Bytemark Panel

Expected resolution: We are currently investigating.
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Issue status: Resolved Date:

16 Nov 2017
13:08 UTC

Posted by:

Timothy Frew

A fix has been made and pushed to the Bytemark Panel, if you still find you're having issues please contact our support team here: https://www.bytemark.co.uk/help/

Issue status: Investigating Date:

16 Nov 2017
11:15 UTC

Posted by:

Timothy Frew

We've been made aware that some customers are having trouble adding their card to their account, being presented with a message such as 'Sorry, we can't take issuer type cards'.

We're looking into this now, if you experience this issue then please get in touch with the support team here: https://www.bytemark.co.uk/help/

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Issue still not addressed? Please contact support.