Cloud Backups

Expected resolution: We are currently investigating.
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Issue status: Resolved Date:

17 Nov 2017
13:06 UTC

Posted by:

Doug Targett

The Backups are working again for Bytemark Cloud servers in York.

Apologies for any inconvenience this may have caused you.

If you are still in need of assistance please do get in touch with us at support@bytemark.co.uk

Issue status: Investigating Date:

16 Nov 2017
11:59 UTC

Posted by:

Timothy Frew

We've been made aware internally that when clicking the take a backup now button for York cloud servers, the user is presented with an internal server error.

We're looking into this now. If you have further problems please let our support team know: https://www.bytemark.co.uk/help/

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Issue still not addressed? Please contact support.