Service Status

14 Dec 2017
12:00 UTC

Nat Lasseter

This work is about to continue. There is very little left and it will be completed today.

Thanks

13 Dec 2017
16:59 UTC

Nat Lasseter

We are now done for today. Due to extended checking, this work will now roll over into the same period tomorrow, but we've gotten most of the major things done and what's left should be relatively invisible.

Thanks

13 Dec 2017
14:22 UTC

Nat Lasseter

This is now complete and we are reachable again.

Thanks

13 Dec 2017
14:07 UTC

Nat Lasseter

We are about to perform maintenance that will affect the phones servers, and we will be unreachable by such for a few minutes.

Apologies for any inconvenience this may cause.

Thanks

13 Dec 2017
14:04 UTC

Ian Eiloart

Our phones are working again now. We apologise for any problems that this may have caused.

Internal services remain "at risk" for duration of the ongoing network works,

13 Dec 2017
13:02 UTC

Ian Eiloart

These network changes appear to have broken our phones, so we can't make or receive calls for the moment. We're working on this as a priority.

13 Dec 2017
12:10 UTC

Nat Lasseter

Hi

This work is starting again now.

Thanks

Nat

12 Dec 2017
16:21 UTC

Nat Lasseter

Hi

We have had some trouble performing this maintenance, and the remainder of this work has been postponed now until 1200 UTC tomorrow.

Thanks

Nat

12 Dec 2017
11:47 UTC

Nat Lasseter

Hi

During the course of today, we will be upgrading some of our internal firewalls in York to a newer, faster pair.

Due to the nature of this work, it may cause a number of customer visible outages to certain Bytemark services, such as the Bytemark website, panel, the forum and the phones.

The work will start at 1200 UTC and should be complete by 1600.

Note: Customer network connectivity will NOT be affected by this work. Changes to virtual machines will not be possible at certain points during this time.

If you have any questions or concerns, please contact support in the usual manners.

Thanks Nat