7 Mar 2018
Due to unforeseen circumstances, we do not feel that it is wise to continue with the planned software upgrade, and we will not be continuing tonight.
The work will be rescheduled later for into the month. This does not affect the planned work on the 14th of March.
Our apologies for the inconvenience this may have caused.
6 Mar 2018
This work is starting now.
6 Mar 2018
Starting at 2359 on Tuesday the 6th of March, we intend to upgrade the software on one of the routers in our Core network in York: cr4.yrk.bytemark.co.uk.
We will have to take this device out of service in order to perform the upgrade. The maintenance window is estimated at up to 6 hours long, though we expect the actual outage to be somewhat shorter than this.
The York DC network is uplinked to both cr3.yrk and cr4.yrk, so connectivity to hosting services will be unaffected, though operating with reduced resiliency. Some customers directly connected to this device will experience a greater outage. If this is the case, you will have been notified separately.
If you have any questions, comments or concerns, please contact support in the usual manners.
Expected resolution time updated: 7 Mar 2018, 06:00 UTC