15 Mar 2018
03:41 UTC
Nat Lasseter
Hello,
This work has now been completed as expected, and within the proposed window. The router (cr3.yrk) is now running the most up-to-date, stable version of software & firmware available to it.
Should you experience any untoward behaviour that you believe may be related to our work this evening, then please do contact us via the urgent support method.
Thanks
Nat & Tom
Expected resolution time updated: 15 Mar 2018, 04:00 UTC
15 Mar 2018
03:02 UTC
Tom Hill
Hello,
We've successfully upgraded the router and are now permitting traffic & services across it, one by one.
This will take short while.
Tom
15 Mar 2018
02:00 UTC
Tom Hill
Hello,
All traffic has been drained from the router, and we're installing the updated software packages. The router will be rebooted shortly.
Tom
15 Mar 2018
00:06 UTC
Nat Lasseter
This work is now beginning.
Thanks
Nat
14 Mar 2018
23:59 UTC
Nat Lasseter
Starting at 2359 on Wednesday the 14th of March, we intend to upgrade the software on one of the routers in our Core network in York: cr3.yrk.bytemark.co.uk.
We will have to take this device out of service in order to perform the upgrade. The maintenance window is estimated at up to 6 hours long, though we expect the actual outage to be somewhat shorter than this.
The York DC network is uplinked to both cr3.yrk and cr4.yrk, so connectivity to hosting services will be unaffected, though operating with reduced resiliency. Some customers directly connected to this device will experience a greater outage. If this is the case, you will have been notified separately.
If you have any questions, comments or concerns, please contact support in the usual manners.
https://www.bytemark.co.uk/help
Thanks
Nat