Unexpected reboots of subset of York Cloud Servers

Expected resolution: 14 Mar 2018, 11:00 UTC
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Issue status: Resolved Date:

14 Mar 2018
11:25 UTC

Posted by:

Jamie Nguyen

This was caused by one of the physical servers that form our Cloud infrastructure, head66, suffering an unexpected reboot. It might be a hardware failure, but we've taken it out of rotation for further investigation.

Issue status: Monitoring Date:

14 Mar 2018
10:55 UTC

Posted by:

Jamie Nguyen

All Cloud Servers that were affected should now be back online.

Issue status: Investigating Date:

14 Mar 2018
10:50 UTC

Posted by:

Jamie Nguyen

We've been alerted to problems on our Cloud infrastructure. You might be affected if you've noticed your Cloud Server had stopped running.

Sorry about this! We're bringing those servers back online at the moment and most of them have started.

If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.

Expected resolution time updated: 14 Mar 2018, 11:00 UTC

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