Bytemark Cloud - Manchester tail issue

Expected resolution: We are currently investigating.
Return to issues
Issue status: Resolved Date:

15 Mar 2018
10:39 UTC

Posted by:

Ian Chilton

Everything seems to be working ok again now - please contact us if you have any outstanding issues.

Issue status: Monitoring Date:

15 Mar 2018
10:34 UTC

Posted by:

Ian Chilton

One of the pools on this tail was suffering what we think was filesystem problems.

Unfortunately to resolve this, we needed to reboot the whole tail which affected the other pools too for a few minutes.

Everything seems to be working much better now but we're continuing to monitor the situation.

Please get in touch if you are continuing to see problems.

Issue status: Investigating Date:

15 Mar 2018
10:02 UTC

Posted by:

Timothy Frew

We've been alerted to a potential problem with cloud server discs located on tail2 in Manchester.

We're still investigating the impact and who might be affected, but will post updates here as soon as we know more.

If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.

Expected resolution time updated: We are currently investigating.

Return to issues

Issue still not addressed? Please contact support.