21 Apr 2018
22:34 UTC
Ian Chilton
We've recovered the last disc and successfully migrated it to another tail.
The broken tail is now empty and everything should be back.
Sorry for the inconvenience to those affected.
21 Apr 2018
22:00 UTC
Ian Chilton
We're just dealing with 1 last disc now.
21 Apr 2018
20:39 UTC
Ian Chilton
All of the discs on the non affected pools have been migrated off the problem tail.
We can now concentrate on fixing the affected pool.
21 Apr 2018
19:19 UTC
Doug Targett
We've taken one pool of 29 discs down from tail02 due to the errors we're seeing. We think all the other pools on the tail are unaffected and we're currently starting to migrate them away to a spare tail as a precaution.
If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.
Expected resolution time updated: 21 Apr 2018, 20:00 UTC
21 Apr 2018
18:34 UTC
Doug Targett
We have had to restart the pool tail02-sata1 in an effort to get the disks usable again.
If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.
21 Apr 2018
18:30 UTC
Doug Targett
We've been alerted to an issue causing slowness on tail02
You might be affected if your Bytemark Cloud Server has a disk on Tail02
Sorry about this! We're investigating and working to restore full service as soon as possible. We'll post updates here.
If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.
Expected resolution time updated: 21 Apr 2018, 19:30 UTC