28 May 2018
08:58 UTC
Ian Chilton
All of the discs migrated off over night and the affected tail is now empty.
If you are experiencing any problems, do let us know.
28 May 2018
00:25 UTC
Ian Chilton
We're still continuing to empty the affected tail.
We were seeing very odd, high memory usage on it, but after cleaning up some rogue state and migrating some of the discs off, that's stabilised now.
We'll continue to monitor and migrate the discs away through the night.
27 May 2018
21:33 UTC
Timothy Frew
We believe we've resolved the problem and are monitoring the situation. We're going to migrate discs to another tail 'storage server' as a precaution.
If you think this problem is still impacting your services at Bytemark, please do get in touch.
27 May 2018
21:15 UTC
Timothy Frew
A storage server "tail19" has suffered some unexpected downtime. This server houses a number of "sata" grade discs for the Bytemark Cloud platform. You might be affected if your server has any of its discs on this tail.
We are rebooting the machine at the moment and it should return shortly. At this point we'll begin the process of emptying this particular storage server.
If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.
Expected resolution time updated: We are currently investigating.