Bytemark mirror unavailable (mirror.bytemark.co.uk)

Expected resolution: 5 Jun 2018, 09:00 UTC
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Issue status: Resolved Date:

5 Jun 2018
14:38 UTC

Posted by:

Ian Chilton

The full mirror service is now restored.

Issue status: Investigating Date:

4 Jun 2018
17:02 UTC

Posted by:

Ian Chilton

If there is a mirror you're specifically missing, please contact us via the usual support address and we'll add it to the proxy!

Issue status: Investigating Date:

4 Jun 2018
16:17 UTC

Posted by:

Ian Chilton

We've set up a proxy of the main mirrors (currently /debian, /ubuntu and /centos but we'll add more as we can) so once the DNS change propagates, those mirrors should start working again.

We're still sync'ing data on the replacement full mirror server.

Issue status: Investigating Date:

4 Jun 2018
13:31 UTC

Posted by:

Ian Chilton

Unfortunately, mirror has suffered a RAID failure and we're not able to recover it.

We're currently sync'ing up the mirror data on new hardware before we can bring it back online.

In the meantime, we're evaluating running a proxy of the main mirrors so we can have something online sooner.

Expected resolution time updated: 5 Jun 2018, 09:00 UTC

Issue status: Investigating Date:

3 Jun 2018
18:45 UTC

Posted by:

Ian Chilton

The server hosting mirror.bytemark.co.uk appears to have completely failed - is not responding after a remote power cycle.

Unfortunately, given the timing (Sunday night) and bad luck with engineer availability, we may not be able to restore service until tomorrow morning now.

We'll provide more updates as we can.

Expected resolution time updated: 4 Jun 2018, 09:00 UTC

Issue status: Investigating Date:

3 Jun 2018
18:32 UTC

Posted by:

Andrew Ladlow

We've been alerted to an outage of our mirror server, located at https://mirror.bytemark.co.uk. Any files hosted on this server, such as Linux ISOs, are currently unavailable as a result.

Sorry about this! We're investigating and working to restore full service as soon as possible. We'll post updates here.

If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.

Expected resolution time updated: 3 Jun 2018, 19:30 UTC

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Issue still not addressed? Please contact support.