13 Jul 2018
11:58 UTC
Andrew Ladlow
Thanks for your patience! Services are back to normal.
If you've got any residual problems or have any questions, please do get in touch.
10 Jul 2018
13:22 UTC
Andrew Ladlow
We've been alerted to an unexpected outage of tail16 at approximately 14:10 GMT+1.
A tail is one of the physical boxes that forms part of our Cloud infrastructure. Some of your Cloud Servers will have discs running on this hardware. If you've got an affected Cloud Server, you may notice it is unresponsive or offline.
Sorry about this! We've identified the problem and full service should now be restored. We'll continue to monitor the situation in any case.
If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.
Expected resolution time updated: 11 Jul 2018, 13:20 UTC