Problem affecting Dedicated Servers in Rack 42 in York

Expected resolution: 6 Aug 2018, 02:00 UTC
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Issue status: Resolved Date:

5 Aug 2018
23:31 UTC

Posted by:

Jamie Nguyen

One of the breakers was tripped by a faulty PSU in one of the Dedicated Servers. We've brought power back to the rack, so service should be restored to all of the servers.

Issue status: Investigating Date:

5 Aug 2018
23:15 UTC

Posted by:

Jamie Nguyen

We've been alerted to a problem with one of the racks of servers in our York data centre. If your Dedicated Server is located in this rack, it may be inaccessible and appear offline.

We've got an engineer on their way to investigate and fix.

Sorry about this! We're investigating and working to restore full service as soon as possible. We'll post updates here.

If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.

Expected resolution time updated: 6 Aug 2018, 02:00 UTC

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