Problems starting/stopping Cloud Servers

Expected resolution: 10 Aug 2018, 16:00 UTC
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Issue status: Resolved Date:

10 Aug 2018
16:00 UTC

Posted by:

Paul Cammish

Thanks for your patience! Services are back to normal.

If you've got any residual problems or have any questions, please do get in touch.

Issue status: Monitoring Date:

10 Aug 2018
15:33 UTC

Posted by:

Paul Cammish

We believe we've resolved the problem and are monitoring the situation.

If you think this problem is still impacting your services at Bytemark, please do get in touch.

Expected resolution time updated: 10 Aug 2018, 16:00 UTC

Issue status: Investigating Date:

10 Aug 2018
15:24 UTC

Posted by:

Paul Cammish

We've noticed an issue where users may not be able to start/stop or create Cloud Servers at present.

Our operations team are investigating at present, and we're expecting things to return to normal in the next 30 minutes or so.

We're still investigating the impact and who might be affected, but will post updates here as soon as we know more.

If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.

Expected resolution time updated: 10 Aug 2018, 16:00 UTC

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Issue still not addressed? Please contact support.