Bytemark Cloud - Restart/Shutdown Issue

Expected resolution: We are currently investigating.
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Issue status: Resolved Date:

20 Sep 2018
14:27 UTC

Posted by:

Ian Chilton

This has been resolved - sorry for any inconvenience caused.

Issue status: Investigating Date:

20 Sep 2018
10:58 UTC

Posted by:

Ian Chilton

We've currently got a few issues with Bytemark Cloud:

  • Customers are unable to restart / shutdown VMs via the API, Bytemark Client or Panel.

  • Customers are unable to create a new VM with SSH key authentication.

Cloud servers themselves are unaffected - it's just the control of them from the client/panel.

We expect to have this fixed very soon.

In the meantime, the "force power off" feature still works and VMs can be created using the default "password" option.

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