5 minute network outage affecting some customers at around 4.25pm today

Expected resolution: 5 Mar 2019, 10:00 UTC
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Issue status: Resolved Date:

4 Mar 2019
17:28 UTC

Posted by:

Philip Saunders

At around 4.25pm this afternoon we were implementing a new transit session and identified a configuration issue with an edge access-list that caused some of our customer's network traffic to be dropped (depending on the route taken to enter the network). This issue lasted for around 5 minutes.

We believe we've resolved this issue and are monitoring the situation.

Please accept our sincere apologies if you were affected by this. If you think this problem is still impacting your services at Bytemark, please do get in touch.

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