Backup space waltz unavailable

Expected resolution: 24 Jul 2015, 21:42 UTC
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Issue status: Resolved Date:

24 Jul 2015
22:46 UTC

Posted by:

James Carter

The filesystem check completed without error and Waltz is up and running again.

Issue status: Investigating Date:

24 Jul 2015
20:43 UTC

Posted by:

James Carter

The RAID has now rebuilt, and a filesystem check is in progress.

Issue status: Investigating Date:

24 Jul 2015
10:53 UTC

Posted by:

Steve Kemp

The backup server waltz is currently offline while we run a filesystem check, and await the recovering of the RAID array.

The inital investigation shows that we still have a good copy of the backup-data, so we don't believe we'll lose anything. However the host will not be returned to service until the checks and syncing have completed, unfortunately we don't yet know how long that will take.

ETA is certainly at least 6 hours, if not more.

Issue status: Investigating Date:

24 Jul 2015
08:46 UTC

Posted by:

Nat Lasseter

The backup spaces on waltz are currently unavailable due to a filesystem error.

We are aware of the problem and are working to resolve it ASAP.

You can test to see if this affects you by running:

    dig +short -x $(dig +short BACKUPSPACENAME.backup.bytemark.co.uk)

The name of the backup server should be listed.

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