Issues with our Cloud Server platform

Expected resolution: 24 Dec 2019, 15:00 UTC
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Issue status: Resolved Date:

24 Dec 2019
10:48 UTC

Posted by:

Allan Buchan

We can confirm that we have identified the issue with one of the tails, which holds all of the data had hung and was non-responsive. Upon correcting this we were able to bring all affected customers back online.

Thanks for your patience! Services are back to normal.

If you've got any residual problems or have any questions, please do get in touch.

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