28 Apr 2020
05:12 UTC
Mark Hedley
Thanks for your patience! Services are back to normal.
If you've got any residual problems or have any questions, please do get in touch.
27 Apr 2020
17:37 UTC
Mark Hedley
Network services appear to be coming back to normal. We are continuing to monitor the situation. An all clear update will be issued in due course.
27 Apr 2020
16:35 UTC
Sam Smith
CISCO TAC have been alerted to the issue to assist with troubleshooting the outage. We will continue to post further updates.
Our apologies for the inconvenience and disruption to your services.
27 Apr 2020
15:31 UTC
Allan Buchan
We've been alerted to a potential problem with the services within our Maidenhead data centre which is impacting the majority of traffic flows out of that location. If you have a dedicated server in this location you will most likely be affected.
We're still investigating the impact and who might be affected, but will post updates here as soon as we know more.
If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.
Expected resolution time updated: 27 Apr 2020, 16:30 UTC