17 Sep 2020
10:29 UTC
Mark Egan-Fuller
Thanks for your patience! Services are back to normal.
If you've got any residual problems or have any questions, please do get in touch.
15 Sep 2020
15:47 UTC
Mark Egan-Fuller
We believe the issue is now resolved and are continuing to monitor the situation.
If you think this problem is still impacting your services at Bytemark, please do get in touch.
15 Sep 2020
14:02 UTC
Mark Egan-Fuller
We are continuing to work with our Domain registrar to resolve this issue.
Expected resolution time updated: 15 Sep 2020, 16:00 UTC
15 Sep 2020
12:10 UTC
Mark Egan-Fuller
We are continuing to work with our Domain registrar to resolve this issue.
Customers with urgent requirements to access their servers can access them directly by IP Address, if you do not know the IP Address of your servers please get in touch: support@bytemark.co.uk
Expected resolution time updated: 15 Sep 2020, 14:00 UTC
15 Sep 2020
10:01 UTC
Mark Egan-Fuller
We are continuing to work with our Domain registrar to resolve this issue.
Expected resolution time updated: 15 Sep 2020, 12:00 UTC
15 Sep 2020
08:57 UTC
Mark Egan-Fuller
We are currently working with our Domain registrar to address and resolve the issues faced with DNS resolution failure for customers on our BigV platform.
Further updates to follow.
Expected resolution time updated: 15 Sep 2020, 10:00 UTC
15 Sep 2020
06:39 UTC
Andrew Ladlow
We've been alerted to a potential issue when trying to access Bytemark control panel at https://panel.bytemark.co.uk/
You might be affected when trying to use the Bytemark control panel to manage your cloud servers.
Sorry about this! We're investigating and working to restore full service as soon as possible. We'll post updates here.
Expected resolution time updated: 15 Sep 2020, 09:00 UTC