York Core network switch outage

Expected resolution: 20 Nov 2020, 12:00 UTC
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Issue status: Monitoring Date:

20 Nov 2020
10:09 UTC

Posted by:

Mark Hedley

Service has been restored and we are monitoring the situation

Expected resolution time updated: 20 Nov 2020, 12:00 UTC

Issue status: Investigating Date:

20 Nov 2020
09:29 UTC

Posted by:

Mark Hedley

We are currently investigating issues with one of our core network switches, engineers are en route to the data centre. This may be affecting some customers connectivity, but for the majority of customers should only reduce the redundancy of their uplinks.

More updates will be posted as we collect more information.

UPDATE: 09:51 Our DC Engineer is on site and we are working to resolve the issue. Further updates to follow.

Expected resolution time updated: 20 Nov 2020, 13:00 UTC

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