15 Dec 2020
09:07 UTC
Mark Egan-Fuller
Thanks for your patience! Services are back to normal.
If you've got any residual problems or have any questions, please do get in touch.
20 Nov 2020
10:09 UTC
Mark Hedley
Service has been restored and we are monitoring the situation
Expected resolution time updated: 20 Nov 2020, 12:00 UTC
20 Nov 2020
09:29 UTC
Mark Hedley
We are currently investigating issues with one of our core network switches, engineers are en route to the data centre. This may be affecting some customers connectivity, but for the majority of customers should only reduce the redundancy of their uplinks.
More updates will be posted as we collect more information.
UPDATE: 09:51 Our DC Engineer is on site and we are working to resolve the issue. Further updates to follow.
Expected resolution time updated: 20 Nov 2020, 13:00 UTC