Critical Maintenance - Primary Authentication Server

Expected resolution: 4 Feb 2021, 21:13 UTC
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Issue status: Resolved Date:

4 Feb 2021
21:13 UTC

Posted by:

Mark Egan-Fuller

The maintenance has been completed and authentication services have been restored.

If you've got any residual problems or have any questions, please do get in touch.

Expected resolution time updated: 4 Feb 2021, 21:13 UTC

Issue status: In Progress Date:

4 Feb 2021
20:02 UTC

Posted by:

Mark Egan-Fuller

We are now beginning maintenance work.

Issue status: Scheduled Date:

4 Feb 2021
20:00 UTC

Posted by:

Oliver Dickinson

Due to an issue with the RAID controller on our primary authentication server, we need to schedule critical maintenance.

On Thursday 4th of February at 20:00 to 22:00 we will be performing a switch of our primary authentication server.

During this maintenance, authentication to Bytemark systems will be affected, this includes access to the Panel.

Authentication to your servers via SSH, RDP, etc will be unaffected by this work.

Once the maintenance is completed service will resume as normal.

Expected resolution time updated: 4 Feb 2021, 22:00 UTC

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