23 Feb 2021
14:42 UTC
Mark Egan-Fuller
Thanks for your patience! Migrations have completed and I/O Speeds should be back to normal.
If you've got any residual problems or have any questions, please do get in touch.
Expected resolution time updated: 23 Feb 2021, 14:30 UTC
23 Feb 2021
11:24 UTC
Mark Egan-Fuller
Overnight we have successfully migrated 4 of 5 pools and are currently migrating the final pool.
Expected resolution time updated: 23 Feb 2021, 14:00 UTC
22 Feb 2021
16:31 UTC
Mark Egan-Fuller
We are continuing to migrate affected disks to another tail, unfortunately due to the I/O issues this is taking longer than usual.
Expected resolution time updated: 23 Feb 2021, 11:00 UTC
22 Feb 2021
11:32 UTC
Mark Egan-Fuller
One of our BigV SATA tails in the Manchester zone is currently experiencing increased I/O wait. Affected Cloud Servers with disks on the tail will suffer reduced I/O speeds.
We believe this to be an issue with the tail and have begun migrating the affected disks to another tail, due to the issue these migrations are taking longer than usual.
We will continue to monitor the situation and provide updates when possible.
Expected resolution time updated: 22 Feb 2021, 17:00 UTC