20 May 2021
08:52 UTC
Mark Egan-Fuller
We've been monitoring services overnight and have seen no further issues.
If you've got any residual problems or have any questions, please do get in touch.
19 May 2021
16:42 UTC
Mark Egan-Fuller
The tail is now back in service, we are monitoring for further issues but all services should now be operational.
If you think this problem is still impacting your services at Bytemark, please do get in touch.
Expected resolution time updated: 20 May 2021, 08:30 UTC
19 May 2021
16:02 UTC
Mark Egan-Fuller
We are still working on restoring the tail to service, we apologise for the delay in bringing services back.
19 May 2021
14:04 UTC
Mark Egan-Fuller
The majority of services have now been restored however we are experiencing issues bringing one of the BigV tails back online which is causing a number of VMs to be stuck in an unusable state.
We are currently working with on-site staff to restore the tail to service.
19 May 2021
13:37 UTC
Mark Egan-Fuller
We have been alerted to a power failure in our Manchester DC affecting some of our systems, including Manchester based BigV VMs.
Power has now been restored to the affected systems and we are in the process of bringing services back online.
19 May 2021
13:17 UTC
Mark Hedley
We've been alerted to a potential problem with connectivity at our Manchester datacentre affecting some of our customers.
We're still investigating the impact and who might be affected, but will post updates here as soon as we know more.
If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.
Expected resolution time updated: 19 May 2021, 15:00 UTC