BigV Tail Offline

Expected resolution: 16 Sep 2021, 11:00 UTC
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Issue status: Resolved Date:

17 Sep 2021
12:07 UTC

Posted by:

Mark Egan-Fuller

Thanks for your patience! Services are back to normal.

If you've got any residual problems or have any questions, please do get in touch.

Issue status: Monitoring Date:

16 Sep 2021
08:51 UTC

Posted by:

Mark Egan-Fuller

We identified multiple failed PSUs in the tail and have now replaced them and the tail is back online.

All services should now be restored, we will continue to monitor the state of the tail in case of any further issues.

If you think this problem is still impacting your services at Bytemark, please do get in touch.

Issue status: Investigating Date:

16 Sep 2021
08:19 UTC

Posted by:

Mark Egan-Fuller

We've been alerted to one of the BigV archive tails in York going offline.

Sorry about this! We're investigating and working to restore full service as soon as possible. We'll post updates here.

If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.

Expected resolution time updated: 16 Sep 2021, 11:00 UTC

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