15 Oct 2022
13:52 UTC
Allan Buchan
We can confirm that the move should now be complete and we are currently starting up VM's.
If you find that your VM is not yet online and would like to expedite the process, you may login and start it yourself via the Bytemark panel here: https://panel.bytemark.co.uk/
If you're experiencing any problems with your services at Bytemark that you think might be related, please do get in touch.
Expected resolution time updated: We are currently investigating.
14 Oct 2022
21:00 UTC
Allan Buchan
Expert engineering staff have identified an issue with the switches which has delayed the completion of the move. Although resolved, this has delayed the completion of the move between the sites.
We are currently working towards resuming full service and will provide further updates as we complete the move.
We apologise for this delay, and the team are continuing to work hard to bring everything back online.
Expected resolution time updated: 15 Oct 2022, 15:00 BST
14 Oct 2022
21:00 UTC
Allan Buchan
The transfer of the physical infrastructure between the data centres is still taking longer than we anticipated. This will delay the completion of the migration further.
We are currently working towards resuming full service and will provide further updates as we complete the move.
We apologise for this delay, and the team are continuing to work hard to bring everything back online.
Expected resolution time updated: 15 Oct 2022, 13:00 BST
14 Oct 2022
21:00 UTC
Allan Buchan
The transfer of the physical infrastructure between the data centres is still taking longer than we anticipated. This will delay the completion of the migration by a short time. We apologise for this delay, and the team are working hard to bring everything back online.
Expected resolution time updated: 15 Oct 2022, 12:00 BST
14 Oct 2022
21:00 UTC
Allan Buchan
The transfer of the physical infrastructure between the data centres is still taking longer than we anticipated. This will delay the completion of the migration by a short time. We apologise for this delay, and the team are working hard to bring everything back online.
Expected resolution time updated: 15 Oct 2022, 11:00 BST
14 Oct 2022
21:00 UTC
Allan Buchan
The transfer of the physical infrastructure between the data centres is still taking longer than we anticipated. This will delay the completion of the migration by a short time. We apologise for this delay, and the team are working hard to bring everything back online.
Expected resolution time updated: 15 Oct 2022, 10:00 BST
14 Oct 2022
21:00 UTC
Alex Coke-Smyth
The transfer of the physical infrastructure between the data centres has taken longer than we anticipated. This will delay the completion of the migration by a short time. We apologise for this delay, and the team are working hard to bring everything back online.
Expected resolution time updated: 15 Oct 2022, 07:00 UTC
14 Oct 2022
21:00 UTC
Allan Buchan
As per recent correspondence we’re moving servers from the Manchester Datacentre on Friday 14th October 2022
This is when the work will take place:
Move Starts: 22:00 BST 14/10/2022
Move Ends: 07:00 BST 15/10/2022
As part of the move, we highly recommend you reboot all your servers currently in the Bytemark Manchester data centre before 22:00 on Friday 14th. This will allow all of your services to start as expected after the move.
As a general recommendation, we also suggest you have recent backups of any critical data. And you might want to tell your staff and/ or customers about the planned move.
You’ll have no service during the migration window as the servers will be physically powered down and moved, there will be no service between 22:00 14/10/2022 and 7:00 15/10/2022
The filesystem and IP address won’t change, and you won’t need to change any configuration.
Expert engineering staff with experience across a range of disciplines will be on hand to safely shut down all equipment beforehand. They’ll then make sure that all equipment is powered up and returned to service correctly. And in the unlikely event that there’s an issue, they’re on hand to rectify it quickly.
Expected resolution time updated: 15 Oct 2022, 06:00 UTC