28 Sep 2025
02:27 UTC
Mark Hedley
Our engineers have identified the cause of connectivity issues impacting our customers in our Manchester data centre. An RFO will be provided in due course, and we would like to offer our sincere apologies for any inconvenience.
If your services remain affected please update or create a new support ticket via support@bytemark.co.uk and one of our team will be happy to help further.
28 Sep 2025
02:01 UTC
Mark Hedley
Investigations are continuining for the cause of connectivity issues affecting customers in our Manchester data centre. On-site engineers are working to identify the root cause.
Further updates will be provided every 30 minutes.
28 Sep 2025
01:26 UTC
Mark Hedley
Investigations are continuining for the cause of connectivity issues affecting customers in our Manchester data centre. On-site engineers are working to identify the root cause.
Further updates will be provided every 30 minutes.
28 Sep 2025
00:55 UTC
Mark Hedley
Investigations are continuining for the cause of connectivity issues affecting customers in our Manchester data centre. On-site engineers are working to identify the root cause.
Further updates will be provided every 30 minutes.
28 Sep 2025
00:25 UTC
Mark Hedley
We have engineers on-site looking into the issues with connectivity. Further updates will be posted once more information becomes available.
Expected resolution time updated: 28 Sep 2026, 03:00 UTC
27 Sep 2025
23:47 UTC
Mark Hedley
Our Network team is currently investigating the cause of the connectivity issues affecting customers in our Manchester DC. Please bear with us, we appreciate your patience.
Further updates to follow.
27 Sep 2025
23:29 UTC
Mark Hedley
We are aware of issues affecting customers hosted in our Manchester data centre and are investigating this as a high priority incident.
If you are affected by this outage, please raise a ticket to support@bytemark.co.uk so we can log your query against this incident.
Further updates to follow every 30 minutes.