19 Dec 2025
10:16 UTC
Mark Hedley
Updated: 14:14 19/12/2025
Our infrastructure team has identified and addressed this morning's reported issue; however, if you are still experiencing issues with your BigV services, please open a ticket to support@bytemark.co.uk so our team can provide further assistance.
-- End of new update.
We are aware of issues impacting BigV customers via the Bytemark Panel. Customers should not, for the moment, reboot, shut down, or reimage servers as they may encounter errors when doing so.
Our Infrastructure team is currently investigating this issue to identify the root cause.
Further updates will be posted once they are available.
Expected resolution time updated: 19 Dec 2025, 18:00 UTC