14 Oct 2015
06:59 UTC
Ian Chilton
All VM's that should be up are now back - apologies to those affected. If you're still experiencing any problems, please e-mail support. Head 19 will be getting investigated by our datacentre team.
14 Oct 2015
06:42 UTC
Ian Chilton
Affected VM's are still coming up - about half of them should be back online now.
14 Oct 2015
06:26 UTC
Ian Chilton
The BigV head - head19 appears to have had a hardware failure - i'm rebooting it now and bringing the VM's back online elsewhere.