Level 3 fibre joint work, York

Expected resolution: 3 Dec 2015, 06:00 UTC
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Issue status: Resolved Date:

3 Dec 2015
06:43 UTC

Posted by:

Tom Hill

And the fibre splicing is done. Customer traffic is flowing across the York to London link once again; the data centre is back to full resilience.

Issue status: Investigating Date:

3 Dec 2015
05:53 UTC

Posted by:

Tom Hill

I spoke too soon - one of the cores needs resplicing. Finger's crossed we shouldn't overrun by too much.

Issue status: Investigating Date:

3 Dec 2015
05:11 UTC

Posted by:

Tom Hill

Splicing at YO26 done. Now to test the new pairs.

Looking at the clock, we should be on time to finish at (or before) 06:00.

Issue status: Investigating Date:

3 Dec 2015
04:36 UTC

Posted by:

Tom Hill

The main resplicing of circuits is complete at the newly-repaired joint. Now there's a little more splicing to complete within the data centre, to ensure that all pairs are connected and available for future use.

Issue status: Investigating Date:

3 Dec 2015
02:50 UTC

Posted by:

Tom Hill

Apologies for resolving this early - we have a strange default when posting the first update(!)

The majority of the joint work is now completed, and re-splicing of the individual fibre cores is now underway.

Issue status: Resolved Date:

3 Dec 2015
00:20 UTC

Posted by:

Tom Hill

Level 3 will be beginning the fibre work in about 40 minutes, so we'll begin moving our traffic away from the link between York and London in the next 10-15 minutes.

Issue status: Investigating Date:

1 Dec 2015
20:49 UTC

Posted by:

Tom Hill

On Thursday the 3rd of December, beginning 01:00 (UTC+0) and finishing before 06:00, Level 3 will be undertaking works to rebuild a fibre joint that serves our data centre in York. This requires that both of our disparate Level 3 services will be offline during this work.

We are not expecting an interruption to any of our other network paths, so this notice should be treated as an 'at-risk' period only. However, the data centre will be operating with reduced resilience whilst the Level 3 work is ongoing.

Some customers may notice that their traffic from York to London peering exchanges will go via Manchester, most notably towards BT, Sky & Plusnet. This should only add around 2ms to the RTT.

I will be on site during the work overnight, so will provide timely updates to the case throughout the window.

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