2 Dec 2015
20:01 UTC
Ian Chilton
I think everything is ok now - if you are still having problems, please contact support. Sorry for the inconvenience!
2 Dec 2015
19:50 UTC
Ian Chilton
I've got to the bottom of the problem and got the brain back online. I'm just working to sort out a problem with a hand full of VM's.
2 Dec 2015
19:28 UTC
Matthew Bloch
This is an abnormal operational problem, and our operational staff are not able to address it - the service is not coming back up when we restart it! We're working with the development team to track down a bug.
I will update when we know more.
2 Dec 2015
17:20 UTC
Bytemark Engineer
BigV brain is down. We're working to bring it back up now.
Until resolved, any BigV VM modification from the panel (including shutdowns/startups) will not work. VMs themselves will continue working normally.
2 Dec 2015
17:04 UTC
Bytemark Engineer
BigV brain is down. We're working to bring it back up now.
Until resolved, any BigV VM modification from the panel (including shutdowns/startups) will not work. VMs themselves will continue working normally.