Phones not working

Expected resolution: 8 Feb 2016, 10:18 UTC
Return to issues
Issue status: Resolved Date:

8 Feb 2016
11:04 UTC

Posted by:

Bytemark Engineer

Phones are working again now.

The original issue was due to an inconsistent firewall state. We're going to document and put monitoring in place to catch this in future.

Issue status: Investigating Date:

8 Feb 2016
09:49 UTC

Posted by:

Bytemark Engineer

Incoming phone calls currently going straight through to the messaging service (which we are getting)

We are looking into the issue now.

Return to issues

Issue still not addressed? Please contact support.