Power issue affected half of a single rack

Expected resolution: 20 Apr 2016, 12:12 UTC
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Issue status: Resolved Date:

20 Apr 2016
12:54 UTC

Posted by:

Bytemark Engineer

All servers now back up and running. If you still have any issues, make a support ticket

Issue status: Investigating Date:

20 Apr 2016
11:53 UTC

Posted by:

Bytemark Engineer

The power failure has also affected the switch in rack 6, which has resulted in a loss of connectivity for all devices.

Engineers are working to restore power.

Issue status: Investigating Date:

20 Apr 2016
11:42 UTC

Posted by:

Bytemark Engineer

We have experienced a power outage on one half of rack 6 in our YO26 (York) data centre.

Engineers are currently investigating and we will update this post as soon as we have more details.

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Issue still not addressed? Please contact support.