12 Apr 2018
01:58 UTC
Nat Lasseter
Hi
This work has now been completed as expected, and well within the proposed window. The router (cr4.yrk.bytemark.co.uk) is now running the most up-to-date, stable version of software & firmware available to it.
Should you experience any untoward behaviour that you believe may be related to our work this evening, then please do contact us in the usual manners.
Thanks
Nat
12 Apr 2018
01:33 UTC
Nat Lasseter
Hi
The upgrade is now complete, and we're about to start moving traffic back onto the router.
Thanks
Nat
12 Apr 2018
00:16 UTC
Nat Lasseter
Hello
The router has now been taken out of service successfully, and the software upgrade is proceeding.
Thanks
Nat
11 Apr 2018
23:03 UTC
Nat Lasseter
Hello
This work is beginning now.
Thanks
11 Apr 2018
22:59 UTC
Nat Lasseter
Hello
Starting at 2359 UK time on Wednesday the 11th of April, we intend to upgrade the software on one of the routers in our Core network in York: cr4.yrk.bytemark.co.uk.
This is the same work that we started and aborted on Tuesday the 6th and cancelled on Wednesday the 21st of March 2018 (https://status.bytemark.org/issues/236 and https://status.bytemark.org/issues/243).
We will have to take this device out of service in order to perform the upgrade. The maintenance window is estimated at up to 6 hours long, though we expect the actual outage to be somewhat shorter than this.
The York DC network is uplinked to both cr3.yrk and cr4.yrk, so connectivity to hosting services will be unaffected, though operating with reduced resiliency. Some customers directly connected to this device will experience a greater outage. If this is the case, you will have been notified separately.
If you have any questions, comments or concerns, please contact support in the usual manners.
https://www.bytemark.co.uk/help
Thanks
Nat